Information on Data Protection

You can enter into contact with us by means of the contact form provided for this purpose. The data entered there in part are required for enabling the communication and handling your request. These are marked as mandatory fields. Further data that you provide to us will facilitate personal addressing or better or swifter handling. These kinds of processing are based on Art. 6 Subsec. 1 (b) GDPR.

By giving your consent, you can subscribe to our newsletter in which we will inform you about our current interesting offers. The promoted goods and services are set forth in the declaration of consent.

We use the so-called double-opt-in process for the subscription to our newsletter. This means, following your registration, we will send you an e-mail to the indicated 
e-mail address in which we ask you to confirm that you wish to receive the newsletter. Moreover, we will store your IP addresses respectively used and the points of time of registration and confirmation. It is the purpose of the process to be able to prove your subscription and to clear up a possible abuse of your personal data, if applicable. 

The only mandatory information for sending the newsletter is your e-mail address. Following your confirmation, we will store your e-mail address for the purpose of sending the newsletter. The legal basis is Art. 6 Subsec. 1 Sent. 1 (a) GDPR.

You can withdraw your consent to the sending of the newsletter and unsubscribe from the newsletter at any time. You can declare withdrawal with a click on the link provided in every newsletter e-mail or by sending a message to the contact data given in the imprint. Following the unsubscription/withdrawal, your data will be erased without delay, unless this is in conflict with legal obligations of preservation.

In part we use contact forms connected with the automation software of mailingwork. In this connection, there has been defined a target group that will receive an e-mail with useful information on the desired product 10 days after completing the form. Beyond that, no further e-mail will be sent without subscription to a newsletter. When you enter data for the purpose of newsletter receipt (e.g. e-mail address), they are stored on the servers of mailingwork in Germany. The operating company of mailingwork is mailingwork GmbH, Birkenweg 7, 09569 Oederan. The data you have provided to us for the purpose of newsletter receipt will be stored by us until you cancel your subscription for the newsletter and will be erased from our servers as well as from the servers of mailingwork after unsubscription from the newsletter. Any data stored by us for other purposes remain unaffected by the above. You can find further details in the privacy policy of mailingwork under:  https://mailingwork.de/datenschutz/.

In some cases, we use the marketing automation system Microsoft Dynamics 365 of the provider Microsoft Corp. for the implementation of marketing campaigns, for e-mail campaigns, for analysis purposes, and for the target-group-specific addressing of customers and potential customers. One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft Dynamics Marketing enables us to carry out a pseudonymized evaluation of user behavior from the analyzed e-mail communication, such as whether and when newsletters were opened and which links were clicked. This enables us to find out how we can optimize our marketing activities in an interest-oriented and targeted manner. This data is not assigned to individual persons. The use of Microsoft Dynamics 365 Marketing for the aforementioned purposes only takes place if you expressly consent to the use of Microsoft Dynamics 365 Marketing within the framework of cookie management via CMP, Art. 6 (1) a) DSGVO. The data stored in the cookie is transferred to a server of a Microsoft Azure Data Center and stored there; according to our understanding of Microsoft's security policy (https://www.microsoft.com/de-de/trust-center/privacy/datalocation), the server is located in the EU. Therefore, we assume that no data transfer to the USA takes place. We have concluded an order processing agreement with the provider Microsoft regarding the data transferred for the use of the tool in accordance with the DSGVO. Users can find further information on the use of cookies in connection with Microsoft Dynamics 365 Marketing at https://docs.microsoft.com/de-de/dynamics365/customer-engagement/marketing/cookies. General information on data protection at Microsoft can be found in the privacy policy at https://privacy.microsoft.com/de-de/privacystatement.

Via the contact forms, we also offer you a sample ordering service within the scope of our web presence. Here you can order samples of our products. Of course your data will be treated confidentially and only serve the sample ordering process. Following the sample order, we will take the liberty of sending you a follow-up mail. If you do not wish that, please be free to tell us, either directly on the sample ordering form or in the e-mail conversation.

We collect and process the personal data of applicants for the purpose of handling the application procedure. The processing can also be done by electronic means. This is in particular the case when an applicant transmits respective application documents to the person responsible for handling via electronic means, for example by e-mail or through a web form provided on the website. If a contract of employment is concluded between the applicant and a company of the Felix Schoeller Group, the transmitted data will be stored for the purpose of performing the employment relationship, having regard to the legal regulations. If no contract of employment is concluded with the applicant, the application documents will be automatically erased two months after the notification of rejection, unless erasure is in conflict with other legitimate interests on our part. Other legitimate interest within this meaning may be for example a burden of proof in proceedings under the General Act on Equal Treatment (AGG).

For applications, we make the portal solution Bite available on our homepage. The provider is Bite GmbH, Resi-Weglein-Gasse 9, 89077 Ulm. Bite is a recruiting software that helps us to optimise the management of applicants and human resources. This includes also an automatic analysis of the testimonials/references performed on servers in Germany. The on-line application forms contain details on the data processing with Bite. The use of the tool is only possible subject to express prior consent. Further information on Bite and on data protection can be found under: https://www.b-ite.de.

The legal basis for the processing of the data is the contract initiation relationship and/or the conclusion of a contract according to Art. 6 Subsec. 1 (b) GDPR.

In addition to the above-mentioned data, cookies will be stored on your computer while you are using our website. Cookies are small text files which are stored on your hard disk assigned to the browser used by you and through which certain information is flowing to us. Cookies can neither run any programs nor transmit any viruses on your computer. They serve to make the web presence as a whole more user-friendly and effective.

When you access our website and at any time thereafter, you have the choice of whether you generally allow cookies to be set or which individual additional functions you would like to select. Changes can be made in the respective browser settings or via our Consent Manager. Without your express offer, we only use the cookies that are technically required for the function of our website and of our offer. The cookies are placed by our website in order to maintain the full functionality of our website and to improve operability. You may also look at our website without cookies. Web browsers normally are set in such a way that they accept cookies. To prevent the use of cookies by your web browser, you can disable or restrict the use of cookies via the settings of your web browser. Using the help functions of your web browser, you can learn how to disable and/or erase cookies in your browser. Please note that disabling / erasing cookies may cause that individual functions of our website will not work as expected anymore. Moreover, the disabling / erasure of the cookies does only have an effect on the respective web browser used. For any further web browsers, the disabling / erasure of cookies therefore must the repeated accordingly.

The legal basis for the use of technically required (functional) cookies is Art. 6 Subsec. 1 (f) GDPR (legitimate interest). It is our legitimate interest to maintain the full functionality of our website and to enhance operability. It is only possible for us to identify individual visitors of the pages with the help of the cookie technology when the visitor of the page has provided us with respective personal data before on the basis of a separate consent and has agreed to respective use.

Information on further cookies (statistics, marketing, social media and others) can be found below under “6. Analysis tools".

Our cookies are stored in your browser until they are erased or, when it is a session cookie, until the session has ended.

Provided, within the framework of the cookie note appearing upon visiting our website, you give us your consent to use statistic / marketing cookies, we will use the services enlisted below for a design tailored to needs and a continuous optimisation of our web presence by statistically recording and analysing the use of our website. Moreover, we place certain marketing cookies with your consent. With regard to the details of the concretely used cookies, please refer to the notes and explanations in our cookie tool. There, you will find information on the individual cookies and their period of storage.

a) Statistic services

• GoogleAnalytics / GoogleTagManager / Hotjar

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", i.e. text files that are stored on your computer and allow that your use of the website can be analysed. The information generated by the cookie on your use of this website usually is transmitted to a server of Google in the USA and stored there. In case of activation of the IP anonymization on this website, however, Google will shorten your IP address before within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is transmitted to a server of Google in the USA and is shortened there. By order of the operator of this website, Google will use that information for analysing your use of the website, for compiling reports on the website activities and for performing further services related to the use of the website and of the internet for the website operator.

The IP address transmitted by your browser is not combined with other data of Google.

You can prevent the storage of said cookies by a respective setting of your browser software; but we wish to make you aware that, in such case, it may occur that not all functions of this website can be fully used by you. Moreover, you can prevent the capture of the data (incl. your IP address) generated by the cookie in relation to your use of the website by Google and the processing of such data by Google by downloading and installing the browser plug-in that is available under the following link: http://tools.google.com/dlpage/
gaoptout?hl=de.

Furthermore, you can prevent the capture and passing-on of the personal data to Google (in particular your IP address) as well as the processing of such data by Google by disabling the execution of script code in your browser, by installing a script blocker in your browser (you can find it e.g. under www.noscript.net or www.ghostery.com), or by activating the "Do Not Track" setting of your browser.

This website uses Google Analytics with the extension "_anonymizeIp()". Therefore, IP addresses are further processed in a shortened form, so that a possibility of relating them to a person can be excluded. As far as the data collected about you involve a relation to a person, it will be immediately excluded and the personal data are immediately deleted.

We use Google Analytics for being able to analyse and continuously improve the use of our website. By means of the obtained statistics, we can improve our offer and shape it to be more interesting for you as a user. For the exceptional cases where personal data are transmitted to the USA, Google has submitted to the EU-U.S. Privacy Shield, www.privacyshield.gov/EU-US-Framework. Sessions and campaigns are terminated upon expiry of e certain period of time. As a standard, sessions are terminated after 30 minutes without activity and campaigns are terminated after six months. The time limit for campaigns can be maximally 3 years.

Within the scope of the analysis, we also use Google Tag Manager. Google Tag Manager is a solution with the help of which the marketer can administer website tags via a graphical interface. The tool itself (implementing the tags) is a cookieless domain and does not collect any personal data. The tool causes the triggering of other tags which, on their part, possibly may collect data. Google Tag Manager does not access these data. When a deactivation was made at a domain or cookie level, it continues to apply to all tracking tags implemented by Google Tag Manager. Further information under: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) / 436 1001 Terms of use: www.google.com/analytics/terms/de.html, Data protection overview: www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/ intl/de/policies/privacy.

We use the Hotjar analysis software from Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141 Malta, as part of our legitimate interest in a technically flawless online offering and its economically efficient design and optimisation pursuant to Art. 6 Para. 1 lit.f GDPR.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site, information about data privacy: https://www.hotjar.com/legal/policies/privacy/.

•    Legal basis and objection

Data are collected and processed on the basis of Art. 6 Subsec. 1 (a) GDPR and accordingly only when you consent to the collection and use of your data by the setting of statistic cookies upon accessing our website. You can object to the collection and processing of your visitor data at any time by removing again the respective consent tick in the Cookie Settings.

b) Marketing cookies

•    Facebook Pixel Custom Audience

Within the framework of our web presence, we use, with your consent, "Tracking-Pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). With the help of this pixel, the behaviour of users can be tracked after they were redirected to our website by a click on a Facebook advertisement. This way, we can record the effectiveness of Facebook advertisements for statistical and marketing purposes. The data collected this way are anonymous for us, i.e. we do not see your personal data. However, the data are stored and processed by Facebook and accordingly outside the EEA, a fact of which we inform you according to our state of knowledge. Facebook can connect these data with your Facebook account and also use them for own advertising purposes according to the data usage policy of Facebook that is available under https://www.facebook.com/about/privacy/. Facebook Custom Audience has certified itself within the framework of the EU-U.S. Privacy Shield (cf. https://www.privacyshield.gov/list). The data are erased as soon as the purpose of their collection has been fulfilled. You can prevent the capture and passing-on of the personal data (in particular your IP address) as well as the processing of such data by disabling the execution of script code in your browser, by installing a script blocker in your browser (you can find it e.g. under www.noscript.net or www.ghostery.com) or by activating the "Do Not Track" setting of your browser. Apart from the above, you can prohibit Facebook and their partners from placing advertisements. You can edit the settings for Facebook advertisements under the following link: https://www.facebook.com/ads/ website_ custom_audiences/.

•   Legal basis and objection

Data are collected and processed on the basis of Art. 6 Subsec. 1 (a) GDPR and accordingly only when you consent to the collection and use of your data by setting marketing cookies upon accessing our website. You can object to the collection and processing of your visitor data at any time by removing again the respective consent tick in the  Cookie Settings. 

•    LinkedIn Insight Tag

Within the framework of our web presence, we use, with your consent, the LinkedIn Conversion Tracking of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn"). LinkedIn Conversion Tracking is a retargeting and analysis tool supported by the LinkedIn Insight Tag. The Insight Tag causes that a cookie, i.e. a tiny text file, is stored in your web browser when visiting the Wirecard Webseite. The Insight Tag is integrated in our web presence and allows the capturing of data like your IP address, the period of access to this website or the recording of defined events (such as downloads or page views). Moreover, it is possible to show you specific interest-related and relevant offers and recommendations depending on which services, information and offers you have informed yourself about on our website. Moreover, this way LinkedIn can compile statistics with aggregated data on the usage of and visit to our website. When you are a LinkedIn member, there may also be captured demographic information, e.g. concerning your approximate location. You can generally prevent the storage of cookies through the settings of your web browser. As an alternative, you can specifically object to LinkedIn Conversion Tracking by setting an opt-out cookie that remains on your device until you delete cookies. For this purpose, you can disable the LinkedIn cookie under this Link. If you are a member of LinkedIn, click on the field "Opt-out on LinkedIn". Non-members click on "Opt-out".

Further information on data protection at LinkedIn can be found here.

•   Legal basis and objection

Data are collected and processed on the basis of Art. 6 Subsec. 1 (a) GDPR and accordingly only when you consent to the collection and use of your data by the setting of statistic cookies upon accessing our website. You can object to the collection and processing of your visitor data at any time by removing again the respective consent tick in the Cookie Settings.

We use on our website active Java-Script contents of external providers, so-called web services. When our website is accessed, these external providers may get personal information on your visit to our website. In this connection, processing of data outside the EU may be possible. You can prevent it by installing a Java-Script blocker, such as e.g. the browser plug-In 'NoScript' (www.noscript.net) or disabling Java Script in your browser. This may cause functional restrictions in websites you are visiting.

We use the following external web services:

• YouTube

On our website, a web service of the corporation Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: YouTube) is reloaded. We use these data to ensure full functionality of our website. In this connection, your browser may transmit personal data to YouTube. The legal basis for the data processing is Art. 6 Subsec. 1 (f) GDPR. The legitimate interest lies in a faultless functioning of the website. YouTube has certified itself within the framework of the EU-U.S. Privacy Shield (cf. https://www.privacyshield.gov/list). The data are erased as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transmitted data can be found in the privacy policy of YouTube: https://www.google.de/intl/de/policies/privacy/. You can prevent the capture as well as the processing of your data by YouTube by disabling the execution of script code in your browser or by installing a script blocker in your browser (you can find it e.g. under www.noscript.net or www.ghostery.com).

• MyFonts

On our website we use web fonts from MyFonts to display the fonts. This is a service of MyFonts Inc (myfonts.com), 600 Unicorn Park Drive, Woburn, MA01801, USA. Due to the licensing conditions for the use of the fonts, a so-called tracking pixel from MyFonts is stored on our website. This is used to transmit the number of visitors to our website for statistical purposes and licence control. For example, the IP address or technical data of the end device of the website visitor can be transmitted to MyFonts. The legal basis is Art. 6 para. 1 lit. f) DSGVO. The legitimate interest lies in the error-free functioning of the website. Further information on MyFonts Counter can be found in the privacy policy of MyFonts at https://www.myfonts.com/a/font/legal/website-use-privacy-policy.

Our homepage also provides links to our web presences in the respective social networks. When you follow a link from our website to a social network or register for sharing contents of our website at your social network, your data will be processed by the respective provider of the social network. Regarding purpose and scope of the data collection, the further processing and use of the data by the provider of the social network as well as related rights and setting features for the protection of your privacy, please refer to the data protection information of the respective provider.

Apart from the merely informational use of our website, we offer several services you can use if you are interested. In this connection, you will normally need to indicate further personal data that we use for providing the respective service and that are subject to the principles of data processing mentioned above.

In part we use external service providers for the processing of your data. These providers have been carefully selected and instructed by us, are bound by our instructions and are subject to regular checks.

Furthermore, we can transmit your personal data to third parties when the participation in campaigns, conclusion of contracts or similar services are offered by us jointly with partners. You will receive more detailed information about it when you state your personal data or at the bottom in the description of the offer.

As far as our service providers or partners have their seat in a country outside the European Economic Area (EEA), we inform you about the consequences of that fact in the description of the offer.

As far as your personal data are stored by us, this is only done for a limited period of time and not longer than necessary. On principle, we delete your data when they are not necessary anymore for the processing purpose they were collected for or when there are other legal grounds that require erasure. To the extent we are subject to legal obligations of preservation requiring a longer time of preservation, we store the data for that period, in particular for complying with periods of preservation under commercial and tax law extending from 2 to 10 years. Other legal grounds for preservation may involve that we have to keep data for verification purposes for the term of the applicable limitation provisions. These periods usually extend from 2 to 30 years.

If you have any questions, please do not hesitate to contact us.